SKIMS Shopify Case Study

SKIMS shopify agency

SKIMS, Kim Kardashian’s successful shapewear brand, partnered with King & Partners as their Shopify Plus agency to develop and refine their e-commerce presence.

Website Development and Evolution

King & Partners executed SKIMS’ initial launch and later refreshed their visual identity and site design. The agency focused on:

  • Creating a refined brand system to support growing product lines
  • Optimizing user experience for product discovery
  • Enhancing the path to purchase
  • Implementing sophisticated merchandising capabilities

Platform and Performance

SKIMS operates on Shopify Plus, which provides enterprise-level features suited for their high-volume business. The website demonstrates excellent mobile responsiveness, which is crucial for converting social media traffic into sales.

Brand Success

SKIMS has become one of the biggest fashion and lifestyle brands on Shopify Plus. The brand has revolutionized the shapewear industry by offering an inclusive range of products while maintaining a sophisticated online presence. Their e-commerce success can be attributed to:

  • Seamless checkout process
  • Easy navigation on mobile devices
  • Strong integration with social media platforms
  • Customizable templates that align with brand aesthetics

King & Partners continues to serve as SKIMS’ agency partner, providing various services including creative direction, web design, UX optimization, and brand identity development.

How did Skims benefit from using Shopify Plus

Based on the search results, SKIMS has significantly benefited from using Shopify Plus in several key ways:

Platform Performance

SKIMS leverages Shopify Plus’s enterprise-level capabilities to handle their high-volume sales, which helped them achieve impressive revenue of $750 million in 2023. The platform’s scalable infrastructure has supported their rapid growth and global expansion.

Technical Advantages

The brand benefits from several key Shopify Plus features:

  • Customizable templates that maintain brand aesthetics
  • Advanced analytics and dedicated support
  • Seamless checkout process for high conversion rates
  • Superior mobile responsiveness for social media traffic

E-commerce Excellence

SKIMS has become one of the biggest fashion and lifestyle brands on Shopify Plus, utilizing the platform’s capabilities to:

  • Create personalized shopping experiences
  • Handle complex inventory management
  • Process high-volume transactions efficiently
  • Support multi-channel sales and marketing

Mobile Optimization

A crucial aspect of SKIMS’ success on Shopify Plus has been the platform’s mobile-first approach. The website is particularly well-optimized for smaller mobile screens, which is essential for converting their substantial social media traffic into sales.

What are some examples of Skims’ successful campaigns using Shopify Plus

Based on the search results, SKIMS has implemented several successful marketing campaigns through their Shopify Plus platform:

Email Marketing Campaigns

New Arrivals Strategy

  • Weekly “New Arrivals Are Here” emails every Sunday to highlight new products and styles
  • “Just Dropped,” “Just Restocked,” and “Just Launched” email series to create excitement
  • Strategic “Coming Soon” emails to build anticipation before launches

Limited-Time Offers

  • “SKIMS LOVE” 48-hour flash sale campaign with three-part email sequence:
    • Initial announcement email
    • Launch notification
    • “ENDS SOON” urgency reminder

Product Marketing Tactics

Bundle Promotions

  • Special offers like three pairs of best-selling underwear for $36
  • “Complete the Look” upselling strategy placed strategically after payment options

Social Proof Integration

  • Showcasing diverse models with different body shapes and skin tones
  • Including customer reviews with photos and sizing feedback

Olympic Games Campaign

A targeted campaign was launched before the Paris 2024 Olympics, specifically designed to appeal to USA team supporters. This demonstrates how SKIMS leverages Shopify Plus’s capabilities to create timely, relevant marketing initiatives.

These campaigns have contributed to SKIMS’ impressive growth, helping them achieve a $4 billion valuation and establish themselves as one of the biggest fashion and lifestyle brands on Shopify Plus.

What are the benefits of using Klaviyo with Shopify Plus for Skims

Based on the search results, here are the key benefits SKIMS experiences from using Klaviyo with Shopify Plus:

Advanced Integration Capabilities

Klaviyo’s deep integration with Shopify Plus enables SKIMS to:

  • Sync historical and real-time customer data across platforms
  • Create advanced customer segmentation and personalization
  • Build custom automations for emails and texts with multiple conditions

Marketing Automation

Email and SMS Features

  • Built-in Shopify-specific ecommerce templates
  • Ability to create VIP-only offers and shipping updates
  • Multi-channel marketing capabilities through both email and SMS

Analytics and Performance

Klaviyo provides SKIMS with:

  • Custom reports and benchmarks for performance tracking
  • Predictive analytics for customer lifetime value and future order dates
  • Industry benchmark data to measure results against competitors

Revenue Impact

As one of the top eCommerce brands using Klaviyo, SKIMS benefits from:

  • Average 46% increase in total revenue from email marketing
  • 12% lift in revenue when combining email and SMS marketing
  • Enhanced conversion rates through refined email and ad targeting

Expert Support

The platform offers:

  • Dedicated team of experts for ongoing support
  • Assistance from initial onboarding through continued operations
  • Help with optimization and growth strategies