Shopify Plus Security & Compliance Resources

Shopify Plus Security & Compliance Resources Collection

Data Residency & Data Protection: Shopify Plus is built on a global cloud infrastructure (primarily AWS in the U.S. and Google Cloud in Canada), and data from EU/UK/Swiss customers is first processed by Shopify International Limited (Ireland) (Shopify Help Center | Subprocessors) (Shopify Help Center | Subprocessors). Shopify’s Data Processing Addendum (DPA) confirms personal data may be transferred to any country where Shopify or its processors operate (e.g. Canada, U.S., Singapore), subject to GDPR-compliant safeguards (Shopify Data Processing Addendum - Shopify Canada) (Shopify Data Processing Addendum - Shopify Canada). Specifically, the DPA incorporates EU/UK GDPR requirements (Appendix C) and 2021 Standard Contractual Clauses (SCCs) for international transfers (Shopify Data Processing Addendum - Shopify Canada). For U.S. laws, Shopify treats itself as a CCPA/CPRA “service provider,” pledging not to “sell or share” personal data outside the merchant’s instructions (Shopify Data Processing Addendum - Shopify Canada) (Shopify Data Processing Addendum - Shopify Canada). In practice, all Shopify stores use SSL/TLS by default and are PCI DSS Level 1 certified (PCI Compliant Hosting Provider, Web Hosting Service by Shopify. - Shopify), ensuring encryption in transit and at rest. Shopify also provides privacy features (e.g. cookie settings) and guidance so merchants can comply with GDPR/CCPA (Shopify Security - Shopify).

Access Control & Authentication

Shopify Plus supports robust access-management features and enforces ISO 27001-aligned controls:

ISO/IEC 27001:2013 Control Mapping

Shopify Plus’s practices align with key ISO 27001 controls:

Certifications & Audit Reports

Summary: Shopify Plus provides a robust, enterprise-grade security posture. Its global cloud infrastructure is backed by contractual safeguards for GDPR/CCPA, and Shopify maintains strong internal controls (2FA, RBAC, encryption) mapped to ISO 27001 standards. Third-party certifications (PCI, SOC 2) and published compliance documentation further validate its security capabilities. Enterprise customers can rely on Shopify Plus to meet data residency and access control requirements, provided they implement the available controls (MFA, SSO, role separation) and review Shopify’s compliance resources (Shopify Help Center | Managing additional user security features) (PCI Compliant Hosting Provider, Web Hosting Service by Shopify. - Shopify) (Shopify Security - Shopify).

Sources: Official Shopify documentation (Data Processing Addendum, Help Center security guides, and website), plus Shopify’s audited compliance reports (Shopify Help Center | Subprocessors) (Shopify Data Processing Addendum - Shopify Canada) (Shopify Data Processing Addendum - Shopify Canada) (Shopify Help Center | Managing additional user security features) (PCI Compliant Hosting Provider, Web Hosting Service by Shopify. - Shopify) (Shopify Security - Shopify).